RelayPro experienced a minor incident on February 23, 2022 affecting Cellular Service, lasting 4h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Cellular Service
Update timeline
- monitoring Feb 23, 2022, 09:26 PM UTC
We have received reports of no connectivity on some Relay devices. Service has since recovered and we will continue to monitor the issue for any further issues.
- resolved Feb 24, 2022, 01:47 AM UTC
No further incidents have been reported. It has been determined that the loss of functionality affected a small subset of users for a brief duration and all services are fully operational at this time.