RelayPro experienced a minor incident on July 28, 2022 affecting Cellular Service, lasting 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 28, 2022, 12:31 AM UTC
We are currently experiencing degraded service with one of our cellular network partners. During this time period, some customers may experience a loss in cellular connectivity and trouble activating their Relay over the cellular network. We'll provide updates here when we have more information available. We apologize for any inconvenience this has caused and thank you for your patience.
- investigating Jul 28, 2022, 12:54 AM UTC
At 8:52 PM our analytics showed these impacted Relays were connecting again. Please check your Relays and if you account is still experiencing issues contact Relay Support.
- resolved Jul 28, 2022, 01:15 AM UTC
At 8:52 PM our analytics showed these impacted Relays were connecting again. Please check your Relays and if you account is still experiencing issues contact Relay Support.