RelayPro experienced a minor incident on October 2, 2023, lasting 1h 31m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 02, 2023, 08:25 PM UTC
We are currently experiencing degraded performance with the Relay Assistant. We are investigating this issue.
- identified Oct 02, 2023, 08:49 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 02, 2023, 09:19 PM UTC
Our 3rd party service has implemented a fix and we are monitoring it.
- monitoring Oct 02, 2023, 09:50 PM UTC
Our 3rd party vendor has implemented a fix and the Relay Assistant Commands are back up and running.
- resolved Oct 02, 2023, 09:56 PM UTC
This incident has been resolved.