RelayPro incident

Issues logging into Relay App and Dash

Notice Resolved View vendor source →

RelayPro experienced a notice incident on June 5, 2024 affecting Relay Website, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2024, 02:29 PM UTC
Resolved
Jun 05, 2024, 02:29 PM UTC
Duration
Detected by Pingoru
Jun 05, 2024, 02:29 PM UTC

Affected components

Relay Website

Update timeline

  1. resolved Jun 05, 2024, 02:29 PM UTC

    Between 9:15 - 9:46 AM EST, we noticed an uptick in failed login attempts via Dash and App. We quickly investigated the issue and corrected the root cause. We apologize for any inconvenience. Don't hesitate to contact Relay Support at [email protected] if you have any further questions.