RelayPro experienced a minor incident on October 22, 2024 affecting Relay Dashboard, lasting 22h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 22, 2024, 09:20 PM UTC
We are investigating reports of a partial outage to the Relay Dash and Account Portal at this time. Our engineers are working to investigate and identify the issue. We apologize for the inconvenience and will continue to update this incident as we know more.
- identified Oct 22, 2024, 10:16 PM UTC
We have identified the cause of the degraded performance and are working to resolve it.
- monitoring Oct 22, 2024, 11:17 PM UTC
A fix has been implemented and we are continuing to monitor Dash performance.
- identified Oct 23, 2024, 03:05 PM UTC
Dash is experiencing degraded performance. We have identified the issue and are working towards a resolution.
- monitoring Oct 23, 2024, 03:49 PM UTC
A fix has been implemented, and we are continuing to monitor Dash's performance.
- resolved Oct 23, 2024, 08:20 PM UTC
This issue has been resolved