Relay.app had 6 outages in the last 2 years totaling 227h 4m of downtime — averaging 0.2 incidents per month.
There were 6 Relay.app outages since July 25, 2025 totaling 227h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this incident with our upstream service provider.
This incident has been resolved.
We are currently investigating this incident with our upstream service provider
This incident has been resolved.
Type: Incident Duration: 1 day, 18 hours and 9 minutes Affected Components: Integrations Nov 21, 19:39:45 GMT+0 - Resolved - This incident has been resolved. Nov 20, 01:30:46 GMT+0 - Investigating - We are currently investigating this incident.
Type: Incident Duration: 3 hours Affected Components: Integrations Nov 12, 14:16:20 GMT+0 - Investigating - We have observed a regression on fetching LinkedIn posts and comments from our upstream provider and are coordinating on a fix Nov 12, 14:16:40 GMT+0 - Identified - We are continuing to work on a fix for this incident. Nov 12, 17:16:41 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 11 hours and 1 minute Affected Components: Integrations Sep 9, 02:10:26 GMT+0 - Resolved - This incident has been resolved. All twitter scraping steps should work normally now. Sep 8, 15:09:34 GMT+0 - Identified - Search tweets, get recent mentions, get recent posts for profile URL and get tweets by URL are currently experiencing an elevated error rate due to an issue with the upstream data provider. We have escalated to the data provider and a fix is being prepared.
Type: Incident Duration: 2 days, 7 hours and 14 minutes Affected Components: Integrations Jul 25, 16:00:00 GMT+0 - Investigating - We are currently investigating this incident. Jul 25, 17:30:00 GMT+0 - Identified - Authentication issue has been resolved. We are working on restoring affected triggers. Jul 27, 23:14:26 GMT+0 - Resolved - This incident has been resolved.