Reflektive incident

Performance Degradation – Impacted by AWS Incident

Minor Resolved View vendor source →

Reflektive experienced a minor incident on October 20, 2025 affecting Application and API, lasting 12h 13m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:44 PM UTC
Resolved
Oct 21, 2025, 03:57 AM UTC
Duration
12h 13m
Detected by Pingoru
Oct 20, 2025, 03:44 PM UTC

Affected components

ApplicationAPI

Update timeline

  1. monitoring Oct 20, 2025, 03:44 PM UTC

    We are currently experiencing performance degradation affecting the Reflektive application. This is primarily manifesting as slowness (increased latency) and intermittent data inconsistencies for many of our customers. The application remains available, but its functionality is degraded due to an ongoing issue with one of our core third-party providers. You can follow the public status of the underlying AWS issue here: https://health.aws.amazon.com/health/status

  2. resolved Oct 21, 2025, 03:57 AM UTC

    Reflektive application is back to healthy state. All the services are functional. AWS team confirmed that their operational issue is resolved. Please follow the AWS public status to know more about their operational issue and the resolution here: https://health.aws.amazon.com/health/status