Refersion experienced a minor incident on October 20, 2025 affecting Client Dashboard (Base) and Affiliate Dashboard and 1 more component, lasting 3h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Client Dashboard (Base)Affiliate DashboardMarketplaceClick TrackingConversion TrackingREST APIGraphQL API
Update timeline
- monitoring Oct 20, 2025, 05:00 PM UTC
Our cloud provider has identified the issue and implemented multiple fixes - we are monitoring impact and resolution.
- monitoring Oct 20, 2025, 07:56 PM UTC
Services are beginning to recover and we are continuing to monitor the impact.
- resolved Oct 20, 2025, 08:14 PM UTC
Our cloud provider has restored access to most systems and we normal operations of all services are resuming. We will continue to monitor and update if necessary.