RefAssured incident

Degraded Performance - Core Application

Notice Resolved View vendor source →

RefAssured experienced a notice incident on March 22, 2024 affecting RefAssured App for Staffing Agencies, lasting 5h 16m. The incident has been resolved; the full update timeline is below.

Started
Mar 22, 2024, 03:16 PM UTC
Resolved
Mar 22, 2024, 08:33 PM UTC
Duration
5h 16m
Detected by Pingoru
Mar 22, 2024, 03:16 PM UTC

Affected components

RefAssured App for Staffing Agencies

Update timeline

  1. investigating Mar 22, 2024, 03:16 PM UTC

    We are currently investigating this issue.

  2. identified Mar 22, 2024, 03:46 PM UTC

    We identified the issue and are working through a resolution now. Thank you for your patience and understanding.

  3. identified Mar 22, 2024, 05:33 PM UTC

    We are still in the process of implementing a resolution. Thank you.

  4. monitoring Mar 22, 2024, 06:53 PM UTC

    We have implemented a fix and we're currently monitoring. Right now, RefAssured is functioning as normal.

  5. monitoring Mar 22, 2024, 06:54 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Mar 22, 2024, 08:33 PM UTC

    This incident has been resolved.