RefAssured experienced a notice incident on January 22, 2026 affecting RefAssured App for Staffing Agencies and Public Website - https://refassured.com and 1 more component, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
RefAssured App for Staffing AgenciesPublic Website - https://refassured.comsymplr CTMSalesforceRefAssured Surveys for CandidatesRefAssured for Bullhorn (ATS/CRM)Recruitment CloudRefAssured Surveys for ReferencesRefAssured for Bullhorn Talent Platform (OTE)TargetRecruit
Update timeline
- investigating Jan 22, 2026, 08:30 PM UTC
We are currently investigating an issue that is affecting the stability and uptime of our application.
- identified Jan 22, 2026, 08:59 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 22, 2026, 09:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 22, 2026, 10:09 PM UTC
This incident has been resolved.