Reepay incident

Problems with sending emails

Notice Resolved View vendor source →

Reepay experienced a notice incident on February 17, 2025, lasting 1d 11h. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2025, 07:24 PM UTC
Resolved
Feb 19, 2025, 07:00 AM UTC
Duration
1d 11h
Detected by Pingoru
Feb 17, 2025, 07:24 PM UTC

Update timeline

  1. investigating Feb 17, 2025, 07:24 PM UTC

    We are currently experiencing an issue with sending emails. We have reached out to our provider to resolve the issue.

  2. monitoring Feb 17, 2025, 08:34 PM UTC

    Emails are now being sent at a normal rate again, but mails sent the last day will still suffer a delay. We will monitor the situation.

  3. resolved Feb 19, 2025, 07:00 AM UTC

    This incident has been resolved.