Redtail incident

Redtail CRM – Internal Error Issues

Minor Resolved View vendor source →

Redtail experienced a minor incident on July 9, 2025 affecting Redtail CRM, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 02:27 PM UTC
Resolved
Jul 09, 2025, 03:34 PM UTC
Duration
1h 7m
Detected by Pingoru
Jul 09, 2025, 02:27 PM UTC

Affected components

Redtail CRM

Update timeline

  1. investigating Jul 09, 2025, 02:27 PM UTC

    We are currently investigating an issue affecting Redtail CRM. Our team is working to restore functionality as quickly as possible.

  2. resolved Jul 09, 2025, 03:34 PM UTC

    Users seeing an error in the CRM can switch to Early Access as a workaround to resolve the issue and continue using the CRM without disruption.