RedShelf incident

White Label Connectivity Issues

Major Resolved View vendor source →

RedShelf experienced a major incident on August 15, 2025 affecting Website and Management Tools, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2025, 08:02 PM UTC
Resolved
Aug 15, 2025, 08:26 PM UTC
Duration
23m
Detected by Pingoru
Aug 15, 2025, 08:02 PM UTC

Affected components

WebsiteManagement Tools

Update timeline

  1. investigating Aug 15, 2025, 08:02 PM UTC

    We are currently investigating this issue.

  2. identified Aug 15, 2025, 08:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 15, 2025, 08:26 PM UTC

    This incident has been resolved.