RedShelf experienced a minor incident on January 24, 2018, lasting 8h 56m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jan 24, 2018, 10:45 PM UTC
The company that hosts our database services is experiencing intermittent issues. This is causing delays in traffic and intermittent outages of our site. We are working with them to resolve the issue and are currently monitoring our service to fix any outages as quickly as possible.
- monitoring Jan 25, 2018, 03:50 AM UTC
The emergency migration to our new hosting provider is complete. All website and eReader services are operating normally but we will continue to monitor the situation.
- resolved Jan 25, 2018, 07:42 AM UTC
All services are confirmed to be operating normally.