RedShelf incident

Investigating Performance Issues

Notice Resolved View vendor source →

RedShelf experienced a notice incident on December 28, 2018 affecting eReader, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Dec 28, 2018, 07:33 AM UTC
Resolved
Dec 28, 2018, 07:52 AM UTC
Duration
19m
Detected by Pingoru
Dec 28, 2018, 07:33 AM UTC

Affected components

eReader

Update timeline

  1. investigating Dec 28, 2018, 07:33 AM UTC

    We’re currently looking into reports of performance issues and will provide updates as we have additional information.

  2. resolved Dec 28, 2018, 07:52 AM UTC

    All issues have been resolved and everything is operating as normal. If you’re still experiencing issues, please reach out to [email protected] and we’d be happy to address any problems.