RedShelf incident

Investigating Performance Issues

Notice Resolved View vendor source →

RedShelf experienced a notice incident on February 22, 2019 affecting Website and eReader, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Feb 22, 2019, 05:02 PM UTC
Resolved
Feb 22, 2019, 05:07 PM UTC
Duration
5m
Detected by Pingoru
Feb 22, 2019, 05:02 PM UTC

Affected components

WebsiteeReader

Update timeline

  1. investigating Feb 22, 2019, 05:02 PM UTC

    We’re currently looking into reports of performance issues and will provide updates as we have additional information.

  2. resolved Feb 22, 2019, 05:07 PM UTC

    All issues have been resolved and everything is operating as normal. If you’re still experiencing issues, please reach out to [email protected] and we’d be happy to address any problems.