RedShelf incident

eReader Outage

Critical Resolved View vendor source →

RedShelf experienced a critical incident on April 29, 2020 affecting eReader, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2020, 07:06 PM UTC
Resolved
Apr 29, 2020, 07:39 PM UTC
Duration
32m
Detected by Pingoru
Apr 29, 2020, 07:06 PM UTC

Affected components

eReader

Update timeline

  1. investigating Apr 29, 2020, 07:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 29, 2020, 07:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 29, 2020, 07:39 PM UTC

    This incident has been resolved.