RedShelf incident

Payment Processing Interruption

Minor Resolved View vendor source →

RedShelf experienced a minor incident on May 11, 2020 affecting Website, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2020, 04:42 PM UTC
Resolved
May 11, 2020, 05:04 PM UTC
Duration
21m
Detected by Pingoru
May 11, 2020, 04:42 PM UTC

Affected components

Website

Update timeline

  1. investigating May 11, 2020, 04:42 PM UTC

    We are currently experiencing an issue with our payment processor.

  2. monitoring May 11, 2020, 04:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 11, 2020, 05:04 PM UTC

    This incident has been resolved.