RedShelf incident

RedShelf Management Tools Outage

Critical Resolved View vendor source →

RedShelf experienced a critical incident on February 20, 2021 affecting Management Tools, lasting 3h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2021, 02:30 PM UTC
Resolved
Feb 20, 2021, 06:03 PM UTC
Duration
3h 33m
Detected by Pingoru
Feb 20, 2021, 02:30 PM UTC

Affected components

Management Tools

Update timeline

  1. investigating Feb 20, 2021, 02:30 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 20, 2021, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 20, 2021, 06:03 PM UTC

    This incident has been resolved.