RedShelf incident

eReader Outage

Critical Resolved View vendor source →

RedShelf experienced a critical incident on March 2, 2021 affecting eReader, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2021, 06:14 PM UTC
Resolved
Mar 02, 2021, 07:15 PM UTC
Duration
1h 1m
Detected by Pingoru
Mar 02, 2021, 06:14 PM UTC

Affected components

eReader

Update timeline

  1. investigating Mar 02, 2021, 06:14 PM UTC

    We are currently investigating this issue.

  2. identified Mar 02, 2021, 06:55 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 02, 2021, 07:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 02, 2021, 07:15 PM UTC

    This incident has been resolved.