RedShelf incident

eReader Increased Error Rate

Major Resolved View vendor source →

RedShelf experienced a major incident on January 6, 2022 affecting eReader, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2022, 04:42 PM UTC
Resolved
Jan 06, 2022, 06:24 PM UTC
Duration
1h 41m
Detected by Pingoru
Jan 06, 2022, 04:42 PM UTC

Affected components

eReader

Update timeline

  1. investigating Jan 06, 2022, 04:42 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 06, 2022, 04:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 06, 2022, 06:24 PM UTC

    This incident has been resolved.