RedShelf incident

eReader Increased Error Rate

Major Resolved View vendor source →

RedShelf experienced a major incident on May 26, 2022 affecting eReader, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2022, 05:08 PM UTC
Resolved
May 26, 2022, 05:39 PM UTC
Duration
30m
Detected by Pingoru
May 26, 2022, 05:08 PM UTC

Affected components

eReader

Update timeline

  1. investigating May 26, 2022, 05:08 PM UTC

    We are currently investigating this issue.

  2. identified May 26, 2022, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 26, 2022, 05:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 26, 2022, 05:39 PM UTC

    This incident has been resolved.