RedShelf incident

eReader Degraded Performance

Major Resolved View vendor source →

RedShelf experienced a major incident on April 26, 2023 affecting eReader, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Apr 26, 2023, 02:36 PM UTC
Resolved
Apr 26, 2023, 06:16 PM UTC
Duration
3h 39m
Detected by Pingoru
Apr 26, 2023, 02:36 PM UTC

Affected components

eReader

Update timeline

  1. investigating Apr 26, 2023, 02:36 PM UTC

    We are currently investigating this issue.

  2. identified Apr 26, 2023, 03:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 26, 2023, 06:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 26, 2023, 06:16 PM UTC

    This incident has been resolved.