RedShelf incident

Issues with database

Minor Resolved View vendor source →

RedShelf experienced a minor incident on January 25, 2018, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2018, 11:58 PM UTC
Resolved
Jan 26, 2018, 12:18 AM UTC
Duration
19m
Detected by Pingoru
Jan 25, 2018, 11:58 PM UTC

Update timeline

  1. identified Jan 25, 2018, 11:58 PM UTC

    We are experiencing some intermittent issues with our recently migrated database. We have identified the issue and it should be fixed shortly.

  2. resolved Jan 26, 2018, 12:18 AM UTC

    Service should be back to normal. We will continue to monitor the situation.