RedShelf incident

Reader Outage

Notice Resolved View vendor source →

RedShelf experienced a notice incident on November 28, 2018, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2018, 03:47 PM UTC
Resolved
Nov 28, 2018, 04:56 PM UTC
Duration
1h 9m
Detected by Pingoru
Nov 28, 2018, 03:47 PM UTC

Update timeline

  1. monitoring Nov 28, 2018, 03:47 PM UTC

    There was a brief reader outage lasting under 2 minutes caused by a server failure. Automatic backup restored service and we are currently monitoring the server.

  2. monitoring Nov 28, 2018, 04:04 PM UTC

    We had an additional outage lasting around 5 minutes because of a server connection issue. We are continuing to monitor and investigate.

  3. resolved Nov 28, 2018, 04:56 PM UTC

    This incident has been resolved.