RedShelf incident

Performance Issue Identified

Notice Resolved View vendor source →

RedShelf experienced a notice incident on February 4, 2020 affecting Website, lasting 10h 10m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2020, 05:43 AM UTC
Resolved
Feb 04, 2020, 03:53 PM UTC
Duration
10h 10m
Detected by Pingoru
Feb 04, 2020, 05:43 AM UTC

Affected components

Website

Update timeline

  1. identified Feb 04, 2020, 05:43 AM UTC

    We’re currently experiencing performance issues with the RedShelf website and are working diligently to address the issue. Safari users accessing RedShelf through a Learning Management System may be affected for the next several hours .

  2. resolved Feb 04, 2020, 03:53 PM UTC

    All issues have been resolved and everything is operating as normal. If you’re still experiencing issues, please visit solve.redshelf.com and we’d be happy to address any problems.