RedShelf incident

RedShelf Site Interruption

Critical Resolved View vendor source →

RedShelf experienced a critical incident on May 24, 2024 affecting Website, lasting 1h 37m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2024, 03:32 PM UTC
Resolved
May 24, 2024, 05:10 PM UTC
Duration
1h 37m
Detected by Pingoru
May 24, 2024, 03:32 PM UTC

Affected components

Website

Update timeline

  1. investigating May 24, 2024, 03:32 PM UTC

    Some users have reported service degradation when trying to access materials. Our team is currently investigating.

  2. monitoring May 24, 2024, 04:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 24, 2024, 05:10 PM UTC

    This incident has been resolved.