Redis incident

Redis Cloud - Delay in subscription provisioning in Admin Console

Minor Resolved

Redis experienced a minor incident on October 2, 2024, lasting 6h 17m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2024, 12:54 AM UTC
Resolved
Oct 02, 2024, 07:11 AM UTC
Duration
6h 17m
Detected by Pingoru
Oct 02, 2024, 12:54 AM UTC

Update timeline

  1. investigating Oct 02, 2024, 12:54 AM UTC

    We’re currently investigating delays in provisioning new Redis Cloud Essentials subscriptions (cloud.redis.io). Your database’s connectivity is not affected. We will provide an update shortly.

  2. resolved Oct 02, 2024, 07:11 AM UTC

    This incident has been resolved.