Redis incident

Network Issues

Minor Resolved

Redis experienced a minor incident on August 6, 2025, lasting 3h 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 03:15 AM UTC
Resolved
Aug 06, 2025, 06:43 AM UTC
Duration
3h 28m
Detected by Pingoru
Aug 06, 2025, 03:15 AM UTC

Update timeline

  1. identified Aug 06, 2025, 03:15 AM UTC

    We are experiencing some network issues. This may affect resources that have the following pattern in their endpoint: GCP/us-central-1

  2. identified Aug 06, 2025, 03:26 AM UTC

    We are aware of a networking issue currently affecting the GCP us-central1 region. This is impacting some customer connectivity to Redis Cloud instances hosted in this region. We are actively monitoring the situation and will provide updates as more information becomes available from Google Cloud.

  3. monitoring Aug 06, 2025, 05:20 AM UTC

    We have observed signs of recovery related to the network connectivity issues in the GCP us-central1 region. Google Cloud has confirmed full resolution and our team has taken appropriate recovery actions where necessary. We will continue to monitor the situation closely and provide further updates as needed.

  4. resolved Aug 06, 2025, 06:43 AM UTC

    The network connectivity issue in the GCP us-central1 region has been fully resolved. All Redis Cloud services in this region are operating normally. We have completed all necessary recovery actions and will continue monitoring to ensure full stability.