redirection.io incident

Partial outage of the Agent APIs

Major Resolved View vendor source →

redirection.io experienced a major incident on June 14, 2024, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 14, 2024, 01:30 PM UTC
Resolved
Jun 14, 2024, 01:45 PM UTC
Duration
15m
Detected by Pingoru
Jun 14, 2024, 01:30 PM UTC

Update timeline

  1. resolved Jun 17, 2024, 11:26 AM UTC

    We are experiencing a partial outage on the agent / proxy APIs (used for our Cloudflare and Fastly integrations, for example). We are investigating and searching to fix the issues as soon as possible. Update 16:49: This issue has been fixed. The routing of the traffic from one of our edge load balancers to one a the datacenters was not working correctly and triggered offloading security systems. We have fixed the failing routes and improved the routing monitoring. This issue should not happen again.