Reddit incident

Comment tree processing is delayed

Major Resolved View vendor source →

Reddit experienced a major incident on June 28, 2024 affecting Comment Processing, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2024, 02:17 AM UTC
Resolved
Jun 28, 2024, 05:05 AM UTC
Duration
2h 47m
Detected by Pingoru
Jun 28, 2024, 02:17 AM UTC

Affected components

Comment Processing

Update timeline

  1. investigating Jun 28, 2024, 02:17 AM UTC

    We are aware that newly posted comments are not showing up immediately in comment trees. We are currently investigating this issue.

  2. identified Jun 28, 2024, 03:26 AM UTC

    We've identified the underlying problems and are working on addressing them.

  3. identified Jun 28, 2024, 04:08 AM UTC

    We are continuing to work on addressing the issues causing comments to be delayed.

  4. identified Jun 28, 2024, 04:31 AM UTC

    A large spike in traffic caused some scaling issues, which delayed new comment display across the site. All comments posted during this time will be displayed as the servers work through the backlog.

  5. resolved Jun 28, 2024, 05:05 AM UTC

    Comment processing has now fully caught up. Thank you for your patience!