Red Hat incident

Red Hat - Console Notifications is unable to send emails

Critical Resolved View vendor source →

Red Hat experienced a critical incident on November 7, 2025 affecting Red Hat Ansible Automation Platform Service on AWS: Provisioning and Red Hat Lightspeed - Notifications and 1 more component, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 05:01 PM UTC
Resolved
Nov 07, 2025, 05:36 PM UTC
Duration
34m
Detected by Pingoru
Nov 07, 2025, 05:01 PM UTC

Affected components

Red Hat Ansible Automation Platform Service on AWS: ProvisioningRed Hat Lightspeed - NotificationsOpenShift Cluster Manager

Update timeline

  1. investigating Nov 07, 2025, 05:01 PM UTC

    We are currently experiencing an outage which affects email services for multiple applications. We are actively working on a resolution. Credential delivery during Cloud provisioning is impacted. Customer services team will be assisting.

  2. resolved Nov 07, 2025, 05:36 PM UTC

    This issue has been resolved. We are working to replay the emails that previously failed to be delivered.