Red Hat incident

ROSA HCP NodePool Upgrades Delayed

Major Resolved View vendor source →

Red Hat experienced a major incident on November 20, 2025 affecting OpenShift Cluster Manager, lasting 18h 56m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 08:07 PM UTC
Resolved
Nov 21, 2025, 03:04 PM UTC
Duration
18h 56m
Detected by Pingoru
Nov 20, 2025, 08:07 PM UTC

Affected components

OpenShift Cluster Manager

Update timeline

  1. investigating Nov 20, 2025, 08:07 PM UTC

    ROSA HCP clusters may not be able to start node pool upgrades as scheduled. A fix has been identified and we are actively working to roll it out. ROSA Classic clusters are not affected.

  2. resolved Nov 21, 2025, 03:04 PM UTC

    The issue impacting node pool upgrades has been resolved. All services are operating normally.