Red Hat incident

Entitlement Network Outage

Critical Resolved View vendor source →

Red Hat experienced a critical incident on January 28, 2026, lasting 3h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2026, 12:23 PM UTC
Resolved
Jan 28, 2026, 03:25 PM UTC
Duration
3h 1m
Detected by Pingoru
Jan 28, 2026, 12:23 PM UTC

Update timeline

  1. investigating Jan 28, 2026, 12:23 PM UTC

    We are investigating an outage with the Entitlement Network (subscription.rhsm.redhat.com).

  2. identified Jan 28, 2026, 12:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jan 28, 2026, 01:21 PM UTC

    We're continuing to work on an issue with a backend service we rely on.

  4. monitoring Jan 28, 2026, 02:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 28, 2026, 03:25 PM UTC

    This incident has been resolved.