Red Hat incident

Customer Portal Downloads Timeouts

Critical Resolved View vendor source →

Red Hat experienced a critical incident on February 4, 2026 affecting Downloads, lasting 13h 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 12:13 AM UTC
Resolved
Feb 04, 2026, 01:26 PM UTC
Duration
13h 13m
Detected by Pingoru
Feb 04, 2026, 12:13 AM UTC

Affected components

Downloads

Update timeline

  1. investigating Feb 04, 2026, 12:13 AM UTC

    We're experiencing latency issues with a download service used by the Downloads portion of the Customer Portal. Pages may fail to load while that service is triaged.

  2. resolved Feb 04, 2026, 01:26 PM UTC

    This incident has been resolved.