Red Hat incident

sso.redhat.com Offline Token Issue

Major Resolved View vendor source →

Red Hat experienced a major incident on August 12, 2026 affecting SSO Authentication and SSO Authentication and 1 more component, lasting 2h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2026, 01:12 PM UTC
Resolved
Aug 12, 2026, 04:11 PM UTC
Duration
2h 58m
Detected by Pingoru
Aug 12, 2026, 01:12 PM UTC

Affected components

SSO AuthenticationSSO AuthenticationSubscription Management APIOpenShift Cluster Manager

Update timeline

  1. investigating Aug 12, 2026, 01:12 PM UTC

    We are aware of an issue with Offline Tokens on sso.redhat.com that may impact ROSA, OCM, Ansible Automation Hub, and RHSM API.

  2. resolved Aug 12, 2026, 04:11 PM UTC

    The incident has been mitigated . Our the team will continue working on the root cause analysis (RCA).