Red Hat 3scale incident

Customer Portal Downloads Timeouts

Critical Resolved View vendor source →
Started
Feb 04, 2026, 12:13 AM UTC
Resolved
Feb 04, 2026, 01:26 PM UTC
Duration
13h 13m
Detected by Pingoru
Feb 04, 2026, 12:13 AM UTC

Affected components

Downloads

Update timeline

  1. investigating Feb 04, 2026, 12:13 AM UTC

    We're experiencing latency issues with a download service used by the Downloads portion of the Customer Portal. Pages may fail to load while that service is triaged.

  2. resolved Feb 04, 2026, 01:26 PM UTC

    This incident has been resolved.

Looking to track Red Hat 3scale downtime and outages?

Pingoru polls Red Hat 3scale's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Red Hat 3scale reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Red Hat 3scale alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Red Hat 3scale for free

5 free monitors · No credit card required