Recruiterbox experienced a critical incident on February 6, 2026 affecting Trakstar Hire (Application) and API (api.recruiterbox.com) and 1 more component, lasting 7h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Trakstar Hire (Application)API (api.recruiterbox.com)Server InfrastructureInsights Dashboard
Update timeline
- investigating Feb 06, 2026, 11:54 AM UTC
We’re seeing reports that Trakstar Hire is down and displaying 504 errors. Our team is on it and working to get things back up as quickly as possible.
- monitoring Feb 06, 2026, 12:53 PM UTC
Trakstar Hire is back up and running. The 504 errors have stopped, and the team is keeping an eye on things to make sure it stays stable.
- identified Feb 06, 2026, 01:21 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 06, 2026, 02:40 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 06, 2026, 06:40 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 06, 2026, 07:44 PM UTC
This incident has been resolved.