Recruiterbox experienced a minor incident on February 21, 2019 affecting Trakstar Hire (Application), lasting 3d 16h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Feb 21, 2019, 09:36 PM UTC
Hey All - We appreciate your patience over the last few days. On Tuesday we had a server issue which was fixed. The fallout from this server issue has now caused some other lingering slowness, and occasional system errors. The team is working hard to get the system back to a stable status. If you need further help in the meantime, please reach out to us at [email protected].
- monitoring Feb 22, 2019, 02:22 PM UTC
Hey Everyone - We have identified the cause of the additional slowness and error messages, and have put in a fix. We'll be monitoring that fix today, and over the weekend, before giving the all - clear. If you have questions, please reach out - [email protected]!
- resolved Feb 25, 2019, 01:50 PM UTC
We have been monitoring, and all seems clear. if you face any more issues, please reach out - [email protected]!