Recruiterbox incident
Error with Google Calendar and Interview Creation
Recruiterbox experienced a minor incident on July 15, 2020 affecting Trakstar Hire (Application), lasting 8h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2020, 10:13 PM UTC
We are currently investigating an issue with creating interview invites. The issue is occurring only if you have Google Calendar synced with your Recruiterbox account, and seems to be stemming from an outage on Google Calendar's end. We are working with them to get this setup back up and running. In the meantime if you see an error while scheduling interviews, you can click through the error and continue scheduling the interview. If you do this, keep in mind the following: - You will not be able to see calendar availability from within Recruiterbox - If you invite yourself to the interview, the event will currently not sync to your own calendar - Invites will still go to other users and candidates, and reminders for feedback will still generate If you have further questions, please reach out at [email protected].
- resolved Jul 16, 2020, 06:30 AM UTC
Google APIs had problems, the calendar APIs were not accessible for some time period. Google has fixed the issue and the APIs are accessible and the system is back to normal.