Recruiterbox experienced a major incident on October 14, 2020 affecting Trakstar Hire (Application), lasting 1h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Trakstar Hire (Application)
Update timeline
- identified Oct 14, 2020, 01:50 PM UTC
We have identified an issue that is impacting page loads for the system. This may prevent navigation through the site, or logging in. We are putting a fix in now, and will update as soon as we know more. If you have further questions in the meantime you can reach us at [email protected].
- monitoring Oct 14, 2020, 01:59 PM UTC
We have put in a fix for the system issues, and are monitoring the results. You may continue to see an impact as the system continues to correct itself.
- resolved Oct 14, 2020, 02:54 PM UTC
This issue has been resolved. If you face any further problems, please reach out to us at [email protected].