Recruiterbox experienced a minor incident on January 22, 2021 affecting Trakstar Hire (Application), lasting 2h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Trakstar Hire (Application)
Update timeline
- investigating Jan 22, 2021, 03:02 PM UTC
Our team has noticed increased issues with the functionality of searching in the system. We are also noticing system error messages. We are investigating and working on a fix.
- identified Jan 22, 2021, 03:24 PM UTC
We have found the root of the issue and are contacting our third party provider, AWS, for a solution.
- monitoring Jan 22, 2021, 05:02 PM UTC
We have put a fix in place and are monitoring the results.
- resolved Jan 22, 2021, 05:36 PM UTC
We have seen no further issues with the system. If you face any additional problems - please reach out to us at [email protected].