Recruiterbox experienced a minor incident on February 3, 2021 affecting Trakstar Hire (Application), lasting 2h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Trakstar Hire (Application)
Update timeline
- identified Feb 03, 2021, 01:15 PM UTC
Our team has identified an issue with searching inside the application. We are working with our search provider, AWS, on a fix. Currently we are awaiting more news from them, regarding next steps. Until this is fixed, you may see error messages throughout the application - especially when using the search/filter functionality.
- monitoring Feb 03, 2021, 02:51 PM UTC
We have put a fix in place, and are monitoring the results.
- resolved Feb 03, 2021, 03:27 PM UTC
We are seeing no further issues - closing this out!