Recruiterbox incident

Error when accessing the system

Major Resolved View vendor source →

Recruiterbox experienced a major incident on April 15, 2021 affecting Trakstar Hire (Application), lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2021, 12:34 PM UTC
Resolved
Apr 15, 2021, 01:16 PM UTC
Duration
42m
Detected by Pingoru
Apr 15, 2021, 12:34 PM UTC

Affected components

Trakstar Hire (Application)

Update timeline

  1. identified Apr 15, 2021, 12:34 PM UTC

    We have found an issue when accessing the system. You may see error messages when first logging in, or while navigating our system. Our team has a fix, and are working on deploying this.

  2. monitoring Apr 15, 2021, 01:00 PM UTC

    We have put a fix in place, and are monitoring the results.

  3. resolved Apr 15, 2021, 01:16 PM UTC

    This issue is resolved. If you face any further problems, please reach out to our team at [email protected]