Recruiterbox incident

System Wide Issue

Major Resolved View vendor source →

Recruiterbox experienced a major incident on June 9, 2021 affecting Trakstar Hire (Application), lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2021, 08:07 PM UTC
Resolved
Jun 09, 2021, 08:44 PM UTC
Duration
36m
Detected by Pingoru
Jun 09, 2021, 08:07 PM UTC

Affected components

Trakstar Hire (Application)

Update timeline

  1. investigating Jun 09, 2021, 06:44 PM UTC

    Our team is investigating a system wide issue. As soon as we have updates we will share them.

  2. investigating Jun 09, 2021, 07:36 PM UTC

    Our team is still investigating the issue. As soon as we have more information, we'll share a further update.

  3. monitoring Jun 09, 2021, 08:07 PM UTC

    Our team has found the issue, and put a fix in place, we are monitoring the results. Further updates to system status will be shared soon.

  4. monitoring Jun 09, 2021, 08:36 PM UTC

    The changes we deployed have brought the system back online, but it is still running slowly. We are investigating further.

  5. resolved Jun 09, 2021, 08:44 PM UTC

    All systems are up and running, and we're considering this closed. If you have any further problems, you can reach us at any time via [email protected]