Recruiterbox experienced a major incident on June 11, 2021 affecting Trakstar Hire (Application), lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Trakstar Hire (Application)
Update timeline
- investigating Jun 11, 2021, 02:04 AM UTC
We are currently investigating a system outage. We will update once we know more.
- investigating Jun 11, 2021, 02:38 AM UTC
Our team is continuing to investigate this issue.
- identified Jun 11, 2021, 03:01 AM UTC
We have identified an issue with AWS, which services our data. We are in contact with them regarding a fix. As soon as we know more, we will update.
- monitoring Jun 11, 2021, 03:20 AM UTC
AWS has applied a fix, and we are seeing improvements. We're monitoring to see the full results.
- resolved Jun 11, 2021, 03:33 AM UTC
We have confirmed this issue is resolved. If you're still seeing issues, please refresh your page or log out/back in. If you need more help, you can reach our team at [email protected]