Recruiterbox experienced a major incident on July 12, 2021 affecting Trakstar Hire (Application), lasting 2h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 12, 2021, 02:39 PM UTC
We are currently investigating a system wide issue. Once we have more details we'll be back in touch.
- identified Jul 12, 2021, 02:49 PM UTC
We have found the cause of the issue, and are working on a fix.
- identified Jul 12, 2021, 03:42 PM UTC
Our team is continuing to work towards a solution for this issue.
- identified Jul 12, 2021, 04:21 PM UTC
We are trying a few different approaches to fixing this issue. I am sorry for the continued issue this is causing! As soon as we have a solution, we'll be back up and running!
- identified Jul 12, 2021, 04:34 PM UTC
We have a fix in place, currently deploying. We'll finish testing on this, and then update here.
- monitoring Jul 12, 2021, 04:51 PM UTC
We have deployed a fix, and all results look good. We'll continue to monitor for any abnormal behavior. If you face further issues, please let us know at [email protected].
- resolved Jul 12, 2021, 05:29 PM UTC
All is good - so we are marking this as closed. If you have any further issues, please let us know at [email protected].