Recruiterbox incident

System Wide Issue

Minor Resolved View vendor source →

Recruiterbox experienced a minor incident on August 4, 2022 affecting Trakstar Hire (Application), lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2022, 03:19 PM UTC
Resolved
Aug 04, 2022, 03:53 PM UTC
Duration
34m
Detected by Pingoru
Aug 04, 2022, 03:19 PM UTC

Affected components

Trakstar Hire (Application)

Update timeline

  1. identified Aug 04, 2022, 03:19 PM UTC

    We have identified a system wide issue which is causing error messages in app. We're currently deploying a fix.

  2. monitoring Aug 04, 2022, 03:25 PM UTC

    A third party provider has deployed a fix to a server issue, which should clear up these error messages. We're monitoring the results now.

  3. identified Aug 04, 2022, 03:34 PM UTC

    We're seeing some additional issues displaying. We're working on suppressing these now.

  4. monitoring Aug 04, 2022, 03:43 PM UTC

    We're seeing more stability now with the error messages. We'll continue to monitor this issue.

  5. resolved Aug 04, 2022, 03:53 PM UTC

    This issue has been resolved.