Recruiterbox experienced a minor incident on December 18, 2023 affecting Trakstar Hire (Application), lasting 3d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 18, 2023, 04:05 PM UTC
We are currently investigating an issue resulting in widespread slow loading of Trakstar Hire.
- investigating Dec 18, 2023, 05:33 PM UTC
We are continuing to investigate this issue.
- identified Dec 18, 2023, 06:07 PM UTC
We have identified a potential cause and are working on a fix.
- monitoring Dec 18, 2023, 06:13 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Dec 18, 2023, 08:07 PM UTC
We have been working on a variety of fixes to increase the application speed. While we continue working on this you may see slow load times throughout the application. As we have a fix in place, we'll update here!
- monitoring Dec 20, 2023, 01:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 22, 2023, 01:52 PM UTC
This incident has been resolved.