Recruiterbox incident

Generic Login Page issue - Use Company Specific Login Page

Minor Resolved View vendor source →

Recruiterbox experienced a minor incident on February 6, 2024 affecting Trakstar Hire (Application), lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2024, 03:28 PM UTC
Resolved
Feb 06, 2024, 04:43 PM UTC
Duration
1h 14m
Detected by Pingoru
Feb 06, 2024, 03:28 PM UTC

Affected components

Trakstar Hire (Application)

Update timeline

  1. identified Feb 06, 2024, 03:28 PM UTC

    We have identified an issue with the generic login page for Trakstar Hire. (https://app.hire.trakstar.com/accounts/start-login) If you are running in to this issue, replacing "app" in the URL above with your Trakstar Hire company name will solve the problem. Example: Instead of - https://app.hire.trakstar.com/accounts/start-login Use - https://(YOUR COMPANY NAME).hire.trakstar.com/accounts/start-login For instance: https://mitratech.hire.trakstar.com/accounts/start-login If you are unsure of your company name, please reach out to us via [email protected] and we're happy to help!

  2. monitoring Feb 06, 2024, 04:16 PM UTC

    This issue should be resolved. We are monitoring the results.

  3. resolved Feb 06, 2024, 04:43 PM UTC

    This issue has been resolved. If you have any further issues reach out to [email protected]